ours
Support
last updated November 3, 2026
Write to us
Something not working, or an idea for your little one? Email afdxflorida@gmail.com and we'll get back to you. English or Turkish, both are fine.
How do we pair up?
One of you taps Start our egg and sends the invite to the other. The other one opens ours, taps I have an invite code and types the code. Then you both tap the egg until it hatches.
Does my partner need ours+ too?
No. One subscription covers your whole world, so whoever didn't buy it gets it for free.
I bought ours+ but don’t see it
Open the ours+ page in the app and tap Restore purchases. Make sure you're signed in with the same Apple Account you bought it with.
How do I cancel ours+?
Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose ours+. Cancel at least 24 hours before it renews.
I’m not getting notifications
Check that notifications for ours are on in your iPhone's Settings, and in ours under Settings → Notifications, where you can choose which ones you want.